Privacy policy for Triangelhunden
Effective date: 1 January 2025
Triangelhunden (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase our services, participate in courses or events, join our online community, or otherwise interact with us.
1. Data Controller
Triangelhunden is the data controller responsible for your personal data.
Contact: [email protected]
2. What Personal Data We Collect
We collect only the data necessary to provide our services and communicate with you.
Personal identification data
• Name
• Email address
• Phone number
• Postal address
• Account login details (if applicable)
Service-related information
• Information related to course participation
• Booking details
• Payment information (processed via secure third-party providers)
• Communication history
Information about your dog (when relevant)
• Breed
• Age
• Training level
• Behavioral or health information you choose to share
Technical data
• IP address
• Browser type
• Device information
• Usage data from our website or platforms
Marketing preferences
• Newsletter subscriptions
• Communication preferences
• Interaction with emails or content
You may also provide additional information voluntarily.
3. How We Use Your Personal Data
We process your data for the following purposes:
Providing services
• Delivering courses, coaching, events, and training sessions
• Managing registrations and participation
• Providing customer support
Communication
• Responding to inquiries
• Sending service updates
• Providing important information related to your bookings
Payments and administration
• Processing payments and invoices
• Maintaining accounting records as required by law
Online community and platforms
• Managing membership in communities (e.g., Skool or similar platforms)
• Providing access to course materials
• Moderating participation
Marketing (with consent where required)
• Sending newsletters, updates, or offers
• Informing you about new services or events
• Measuring engagement
Improvement and analytics
• Improving our services, content, and user experience
• Analyzing usage patterns
Legal obligations
• Complying with applicable laws and regulations
• Protecting our legal rights
4. Legal Basis for Processing (GDPR)
We process personal data based on one or more of the following legal grounds:
• Performance of a contract (e.g., course participation)
• Legitimate interest (e.g., service improvement, communication)
• Consent (e.g., marketing emails, cookies)
• Legal obligation (e.g., accounting laws)
5. Sharing of Personal Data
We do not sell your personal data.
We may share data with trusted third parties only when necessary to operate our services, including:
• Payment providers
• Email service providers
• Course and community platforms
• Website hosting providers
• Analytics providers
• Booking or scheduling systems
Examples of platforms we may use include (but are not limited to):
• Skool
• GoHighLevel / Simple Funnels
• Email marketing systems
• Payment processors
These providers process data on our behalf under appropriate data protection agreements.
We may also disclose data if required by law or to protect our rights.
6. International Data Transfers
Some service providers may be located outside the EU/EEA.
In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
7. Data Retention
We retain personal data only as long as necessary for the purposes described above, including:
• As long as you are a customer or community member
• As required for accounting or legal obligations
• Until you withdraw consent (for marketing)
When data is no longer needed, it is securely deleted or anonymized.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
• Ensure proper website functionality
• Analyze traffic and usage
• Improve user experience
• Support marketing activities
You can manage or disable cookies through your browser settings.
Some features of the site may not function properly without cookies.
9. Your Rights Under GDPR
You have the right to:
• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Receive your data in portable format
• Lodge a complaint with a supervisory authority
In Sweden, the supervisory authority is Integritetsskyddsmyndigheten (IMY).
To exercise your rights, contact us at:
10. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
11. Children’s Privacy
Our services are primarily intended for adults (parents or guardians).
If activities involve children, personal data is collected only from the responsible adult.
We do not knowingly collect personal data directly from children without parental consent.
12. Third-Party Links and Platforms
Our website, courses, or communications may contain links to third-party websites or platforms.
We are not responsible for their privacy practices. Please review their policies separately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website with the updated effective date.
14. Contact Information
If you have questions about this policy or how your personal data is handled, please contact:
Triangelhunden
Email: [email protected]